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Adams, Nevin; Salisbury, Dallas 2014. "Crisis" Management: Uncertainty and the Workplace.

While the nation is now a few years removed from the financial turmoil that led to the so-called Great Recession, “crisis” is a word still much bandied about. Crisis is, after all, something that cries out for swift and decisive action—and the industry of employee benefits has had its fair share of crises. Whether it’s the looming retirement crisis some see (or see for some) on the horizon, the crippling impact of college debt on the finances (and future financial security) of younger Americans, or the health care crisis that the Patient Protection and Affordable Care Act of 2010 (PPACA) was designed to forestall (or that some say is destined to create), those at nearly every point of the political spectrum are challenged with the urgency of the need to address the “crisis.” But do current circumstances actually constitute a “crisis”? A review of the dictionary definitions of crisis reveals the following perspectives: “A crucial or decisive point or situation; a turning point”; an “unstable condition, as in political, social, or economic affairs, involving an impending, abrupt or decisive change”; a “sudden change in the course of a disease or fever, toward either improvement or deterioration.”